Pre-Sales Inquiry
Have something to ask before purchasing a template?
Feel free to use the form to ask your question. Please note that we don't provide instant reply like a live chat but we will try our best to answer your question as fast as possible.
We will reply to your message via email. So, please use your best email address.
If you don't want to use the form, you can also send an email directly to aliko@totheweb.net.
Frequently Asked Questions
How to import a JSON Elementor template?
We have created this video which you can watch to learn how to import an Elementor template that is available in a JSON file.
How to find order ID in Gumroad?
To find the order ID of a product you bought from Gumroad, first go to Library and select the product you want to check the order ID of.
Then, click Receipt on the left panel and click the View receipt button. You can find the order ID at the top section of the receipt.
I've just imported a template but it's not working perfectly. What's the problem?
This issue usually happens if you don't have the latest version of Elementor Pro installed, if you don't use the Hello theme, or if Flexbox Containers aren't enabled in your Elementor settings.
Please make sure all three are in place, and it should work perfectly.
How to create temporary login in WordPress?
You can use Temporary Login Without Password to create a passwordless temporary login to your WordPress dashboard.